Refund Policy

Last updated: November 10, 2026

14-day money-back guarantee

We want our books to work for your family. If they are not a good fit, email us within 14 days of your purchase and we will refund your order in full. No questions, no hard feelings.

How to request a refund

• Email hello@tinysproutlearning.com from the address you used at checkout, or include your order email in the message.
• Tell us which product you bought. A reason is welcome but not required.

We process refunds within 3 business days. The money goes back to your original payment method. Depending on your bank, it may take 5–10 business days to appear.

Download problems

If a file will not download, open or print correctly, email us first. We are happy to help or send the files again.

After 14 days

Because our products are digital and delivered instantly, refunds requested after 14 days are generally not available. If something went wrong, write to us anyway and we will do our best to make it right.